|Due to Federal Regulations we are required to put Lot #'s on all products and packaging.|
ARTWORK: For best results, submit vector line artwork or camera ready copy. Copy prepared by us will be limited to type faces of our choosing. If logos are required, please supply clean black and white copy. Small reversed, screened or fine line copy is not recommended and factory will not be responsible for quality of imprint. We reserve the right to resize artwork unless otherwise explicitly noted on the purchase order. Templates for all Guillow gliders are available under the Selling Aids tab or on each items page. Prices will be quoted if special artwork is required. Any cost over and above the published price is a service charge only and does not transfer title to customer.
EVENT DATE GUARANTEE: It is Guillow’s guarantee to the distributor that once an order is approved by us for processing with a specified ship date, Guillow's will ship the merchandise on time to meet the event date. If we miss the approved ship date, you pay nothing. This guarantee does not apply to delays caused by distributor, natural business interruptions, acts of God or transportation companies.
SHIPPING INFORMATION: F.O.B. factory dock in Massachusetts. Shipping charges will be added to the invoice. Requests to ship U.S. Mail or to a P.O. Box will incur a $10.00 service charge plus postage and insurance and will be billed on invoice, factory will not be responsible for lost or damaged products shipped by the U.S. Mail. Split shipment charge is $5.00 per carton. C.O.D. shipments not available. We cannot assume responsibility for time delays in transit. Our responsibility ceases when merchandise is delivered to the carrier. All claims must be made directly to the carrier. Our standard carrier is UPS. Although we can ship via other methods such as FedEx Air, etc. We cannot ship using FedEx Ground.
ARTWORK: Factory can receive electronic artwork via UBS thumb drive, e-mail or CD ROM (MS Windows™ compatible). For best results, submit vector line art or black & white camera ready copy (at least 300 dpi resolution on paper). Small reversed, screened, fine line copy or close registration can not be printed satisfactorily on balsa wood and is not recommended, factory will not be responsible for quality of imprint. Copy prepared by us will be created with a typeface of our choosing, if a specific type is to be used it should be noted on the order. We will inform you if the typeface is not available. Templates for all Guillow gliders are available under the Selling Aids tab or on each items page. Prices will be quoted if special artwork is required. Email artwork to firstname.lastname@example.org.
PRINTING PROCESS: Our Balsa Gliders are printed using letter press method. We print in spot colors only. 4 color process is not available. Multi colors can shift slightly when printed. Tight registration is not recommended.
MINIMUM FONT SIZE AND LINE THICKNESS: Fonts less than 8 pt will be hard to read. Bolder fonts can fill in when printed. Reverse or knock out fonts should be over 8 pt and should be a thicker typeface. Lines that are less than .007" will not print well. Reverse lines should be .01" or thicker to get the best print.
NORMAL PRODUCTION TIME: Production times for quantities up to 10,000 is 7 to10 working days. From 10,000 to 25,000 - Approx 20 working days from receipt of order & artwork. For larger quantities, additional colors, or special packing please contact factory for schedule. No imprint - 5 days.
COPYRIGHT: All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Paul K. Guillow or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Paul K. Guillow and protected by U.S. and international copyright laws. All software used on this site is the property Paul K. Guillow or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited
TRADEMARKS: Paul K. Guillow graphics, logos and service names are trademarks of Paul K. Guillow, Inc. Paul K. Guillow's trademarks may not be used in connection with any product or service that is not Paul K. Guillow's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Paul K. Guillow.
DISCLAIMER: THIS SITE IS PROVIDED BY Paul K. Guillow ON AN "AS IS" BASIS. Paul K. Guillow MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Paul K. Guillow DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Paul K. Guillow WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW: This site is created and controlled by Paul K. Guillow in the Commonwealth of Massachusetts, USA. As such, the laws of the Commonwealth of Massachusetts will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.