Information

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Balsa Glider Information

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Legal Information

Due to Federal Regulations we are required to put Lot #'s on all products and packaging.

General Information

ARTWORK: For best results, submit vector line artwork or camera ready copy. Copy prepared by us will be limited to type faces of our choosing. If logos are required, please supply clean black and white copy. Small reversed, screened or fine line copy is not recommended and factory will not be responsible for quality of imprint. We reserve the right to resize artwork unless otherwise explicitly noted on the purchase order. Templates for all Guillow gliders are available under the Selling Aids tab or on each items page. Prices will be quoted if special artwork is required. Any cost over and above the published price is a service charge only and does not transfer title to customer.

ELECTRONIC ARTWORK: Factory can receive electronic artwork via USB thumb drive, e-mail or CD ROM. We use Adobe Illustrator CC and CorelDraw X6 on MS Windows based computers. Recommend file types: .eps, .cdr, .ai, editable .pdf (must be able to edit file in Illustrator) or .tif (at least 300dpi for balsa & 400dpi for foam). Please convert typefaces to curves, paths, or outlines before sending artwork. Email artwork to: artwork@guillow.com

IMPRINT COLOR: Standard colors are printed on each glider page.

LESS THAN MINIMUM: Not available.

CUSTOM DESIGNS / SHAPES: Not available in balsa.

CO-OP PROGRAMS / FULFILLMENT PROGRAMS: Contact factory for quote. Honored only when quoted in advance in writing and terms quoted are met.

SELF-PROMOTION: See our Self-Promotion Sheet available under the Selling Aids tab. Self-Promotions are available for Distribitors only

EVENT DATE GUARANTEE: It is Guillow’s guarantee to the distributor that once an order is approved by us for processing with a specified ship date, Guillow's will ship the merchandise on time to meet the event date. If we miss the approved ship date, you pay nothing. This guarantee does not apply to delays caused by distributor, natural business interruptions, acts of God or transportation companies.

SHIPPING INFORMATION: F.O.B. factory dock in Massachusetts. Shipping charges will be added to the invoice. Requests to ship U.S. Mail or to a P.O. Box will incur a $10.00 service charge plus postage and insurance and will be billed on invoice, factory will not be responsible for lost or damaged products shipped by the U.S. Mail. Split shipment charge is $5.00 per carton. C.O.D. shipments not available. We cannot assume responsibility for time delays in transit. Our responsibility ceases when merchandise is delivered to the carrier. All claims must be made directly to the carrier. Our standard carrier is UPS. Although we can ship via other methods such as FedEx Air, etc. We cannot ship using FedEx Ground.
Click here for transit times via UPS Grd.

CANCELLATION CHARGES: All orders once acknowledged by the factory can not be canceled. All items are custom produced and imprinted by the factory and charges up to the total amount of the order can apply to any canceled order.

RETURNS: Factory authorization must be obtained prior to return of merchandise for any reason or Receiving Department will not accept shipment. Please examine shipment promptly upon delivery. Merchandise cannot be returned for any reason after 30 days from factory shipment date.

TRADEMARK USAGE: All copy and logos submitted by the customer for use by factory in producing the items ordered will be accepted by the factory as being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent, contractual limitations or similar protection. Copy and trademarks illustrated in this website are used to demonstrate product imprinting. This does not constitute endorsement by any company or organization of our product line.

TERMS and CONDITIONS: Net 30 days with credit approval. Invoices not paid when due will be subject to interest charge of 1½% per month. Factory accepts Master Card, Visa and Discover Card. All orders are subject to the terms and conditions as set forth on this page and are subject to be governed by the laws of the State of Massachusetts and any legal action required shall take within the Commonwealth of Massachusetts.

SPECIAL PACKAGING: Available, contact factory for pricing.

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Balsa Information

ARTWORK: Factory can receive electronic artwork via UBS thumb drive, e-mail or CD ROM (MS Windows™ compatible). For best results, submit vector line art or black & white camera ready copy (at least 300 dpi resolution on paper). Small reversed, screened, fine line copy or close registration can not be printed satisfactorily on balsa wood and is not recommended, factory will not be responsible for quality of imprint. Copy prepared by us will be created with a typeface of our choosing, if a specific type is to be used it should be noted on the order. We will inform you if the typeface is not available. Templates for all Guillow gliders are available under the Selling Aids tab or on each items page. Prices will be quoted if special artwork is required. Email artwork to artwork@guillow.com.

PLATE CHARGE: Per color (one time). Plates will be disposed of approx. 2 years after last order. Any reorder after that will incur a new plate charge.

COLOR PRICES: Balsa gliders are printed with a standard color (see glider for standard color of glider) at no charge. Standard colors are interchangeable for an additional $10.00(net) per order. Our Blue is close to PMS 300, our Red is close to PMS 200 and our Green is close to PMS 334. For PMS® color match, $65.00(net). Inks tend to print darker on balsa wood. Exact color match is not guaranteed. Metallic inks cannot be printed balsa gliders.

SECOND COLOR CHARGES: 2nd color plate required. Set-up charge for 2nd color - $20.00(net). Running charge $11.00(net) per 1000.

PILOT FIGURE AND TAIL SURFACE: Tail surfaces and pilot figure on No. 26-1, 30-1, 40-1 and 50-1 are preprinted and remain in standard colors. For color change add $20.00(net) set-up charge and $11.00(net) per 1000 run charge. No imprint on tail, add $20.00(net) set-up charge.

WING IMPRINT AREA: No copy allowed in center of wing area. All glider wings will have a printed thin border line around the outside perimeter as illustrated in the photos of products. This line is necessary for registration purposes. Templates for all Guillow gliders are available under the Selling Aids tab or on each items page. No bleed off wing is allowed.

PRINTING PROCESS: Our Balsa Gliders are printed using letter press method. We print in spot colors only. 4 color process is not available. Multi colors can shift slightly when printed. Tight registration is not recommended.

MINIMUM FONT SIZE AND LINE THICKNESS: Fonts less than 8 pt will be hard to read. Bolder fonts can fill in when printed. Reverse or knock out fonts should be over 8 pt and should be a thicker typeface. Lines that are less than .007" will not print well. Reverse lines should be .01" or thicker to get the best print.

OVERRUNS / UNDERRUNS: All orders subject to 5% overrun or underrun.

PROOFS & ORDER CONFIRMATION: It is Guillow's policy to send proofs on all orders. Proofs are sent via email or fax at no charge within approx. 3 days from receipt of order. Proofs can be emailed if provided with an email address. Proofs will be sent as a pdf file type unless another file type is preferred. Proofs must be signed and either emailed or faxed back to us before plates can be made. Delays in returning proofs will necessitate a new ship date if needed.

PRE PRODUCTION SAMPLE: One color actual production sample available - $110.00 net. Price includes plate. Up to 10 working days for production. PMS color match charges apply. Additional colors will require additional charges. See factory for pricing and production time.

NORMAL PRODUCTION TIME: Production times for quantities up to 10,000 is 7 to10 working days. From 10,000 to 25,000 - Approx 20 working days from receipt of order & artwork. For larger quantities, additional colors, or special packing please contact factory for schedule. No imprint - 5 days.

ADDITIONAL INFORMATION: Orders for non-imprint gliders $10.00 (A) less per thousand.
CLASSIFICATION: 6A, F.O.B. Factory dock MA, U.S.A.

ABSOLUTE MIN: 250 pcs.on all balsa gliders.

PACKING & SHIPPING INFORMATION: Quotation upon request for less than standard case pack. Split shipment charge is $5.00 per carton.

NORMAL PACKAGING: All balsa gliders are individually packaged in a clear heat sealed poly bag. Poly bagged gliders are then bulk packed.

LESS THAN STANDARD PACKAGING:
25-1, 250 pieces. Carton Size: 15.375" x 11.375" x 7.125", wt.4 lb.
25-1, 500 pieces. Carton Size: 18.75" x 12.5" x 9.875", wt. 8 lb.
25-1, 700 pieces. Carton Size: 16.125" x 14.625" x 12.5", wt. 9 lb.
25-1, 1000 pieces. Carton Size: 18.5" x 13.625" x 15.75", wt. 13 lb.
26-1, 250 pieces. Carton Size: 18.75" x 12.5625" x 9.875", wt. 6 lb.
26-1, 500 pieces. Carton Size: 18.5" x 13.625" x 15.75", wt. 12 lb.
30-1, 250 pieces. Carton Size: 17.25" x 13.25" x 8.75", wt. 7 lb.
30-1, 300 pieces. Carton Size: 17.25" x 13.25" x 8.75", wt. 8 lb.


F.O.B. POINT: Factory dock in Massachusetts, U.S.A.

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LEGAL INFORMATION

COPYRIGHT: All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Paul K. Guillow or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Paul K. Guillow and protected by U.S. and international copyright laws. All software used on this site is the property Paul K. Guillow or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited

TRADEMARKS: Paul K. Guillow graphics, logos and service names are trademarks of Paul K. Guillow, Inc. Paul K. Guillow's trademarks may not be used in connection with any product or service that is not Paul K. Guillow's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Paul K. Guillow.

DISCLAIMER: THIS SITE IS PROVIDED BY Paul K. Guillow ON AN "AS IS" BASIS. Paul K. Guillow MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Paul K. Guillow DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Paul K. Guillow WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.

APPLICABLE LAW: This site is created and controlled by Paul K. Guillow in the Commonwealth of Massachusetts, USA. As such, the laws of the Commonwealth of Massachusetts will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

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